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SIRR™ - Simple Internet Remote Reporter (Logo)

Simple Internet Remote Reporter



Superior Market Research, Data Collection, and Product Testing Results

Real Time Data Collection, Market Research, Product Research, Remote Interviewing, Consumer feedback, Consumer insight, In-home Product Testing, Web access, Web portal, Video clips

SIRR™ – Simple Interviewing, Sophisticated Results

Market Reader Pro™ has developed a product testing and process control feedback system designed to acquire real time data collection directly from the consumer’s/participant’s home or business. This system is branded as SIRR™, for Simple Internet Remote Reporter. SIRR™ brings you images from consumers’ in-home use of your products!

The only thing the consumer/participant needs is a high speed Internet connection. We supply the rest of the data collecting equipment utilizing standard wireless Internet protocols.

With this system, we can stream and archive captured time stamped research data in the form of:

  • Audio,
  • Video and still images, and
  • Custom diagnostic feeds from our clients' latest prototypes.
Woman consumer panelist product testing a range

Audio and video are captured by SIRR™ then placed on a secure Web portal

This consumer data, including audio and video, is then posted on a secure Web portal for the client’s use. On these Web portals, we post highlights and representative consumer comments. This allows everyone on your project team to see the consumers’ responses to your products and ideas, wherever they may be!  From the engineers in the Midwest to the project leader on the West Coast, to the graphic designer in Timbuktu – everyone can have secure Web-access to organized video clips highlighting key points from the research.  Additionally, our clients have had much success integrating these clips into their sales and marketing presentations.

SIRR™ system used by male consumer panelist

SIRR™ – Consumer insight – from their homes to your desktop

SIRR™ provides a data collection system that consumer product researchers could only dream of until recently! Until now, the only ways to achieve this level of detail were by sending interviewers and engineers out into the field to each consumer’s home or business or by bringing consumers into the lab and out of their natural environment. These studies traditionally cost well over $500.00 per interview, with many studies requiring more than 60 interviews, with a cost of $30,000 average per study. In contrast, by using SIRR™ for the same size study, the potential client savings would be as much as 25%.

Our SIRR™ Systems were used in a product innovation study for a leading appliance manufacturer which led to new concept and product design ideas for our client.  More… 

SIRR™ - Simple Internet Remote Reporter

Features

Benefits

Captures audio and video of the consumers/participants using the product in their home or business.

More insight as to how the product is being used and what people have to say while they are using it.

Conduct qualitative interviews within the consumer/participant home or business without traveling to the site.

Saves time and costs and allows for more participants to take part in the study.

Clients have secure Web-access on an individualized Web portal to view the audio, video, and still images captured on the SIRR™ system.

Everyone on the project team, no matter where they are located, can see the participants’ responses to your products and ideas. 

Clips can be integrated into sales and marketing presentations.

Creates attention-grabbing impact.  Seeing is believing.


Remote interview of woman product tester in her kitchen

SIRR™ saves costs associated with qualitative consumer research


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Appliance Success Story

Qualitative Interviews
in Consumer Homes with Audio and Video recording.

Recently, our SIRR™ Systems were used in a product innovation study for a leading appliance manufacturer. After collecting consumer insight through a one year in-home product test of a kitchen appliance, our client wanted to delve even more deeply into consumers’ habits and attitudes.More…

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